Assistance

Program

Acquiring Asistencia Iké Total, you have 17 days of coverage with guaranteed protection from two (2) days before your visit to the park or tour, and fifteen (15) days after your first visit.

 

Benefits:

 

Travel Assistance

Transfer for a family member in case of hospitalization

Round ticket, economy class

Hotel payment for a family member in case of hospitalization

Up to $200 USD per day. Maximum 15 consecutive calendar days

Hotel payment for the insured in case of convalescence

Up to $200 USD per day. Maximum 15 consecutive calendar days.

Concierge Service

Unlimited

Urgent messages transmission

Unlimited

Repatriation and / or transfer of the body

Up to $5,000 USD

Network of commercial discounts

Access to discounts in restaurants, health and beauty, entertainment among others.

 

Medical Assistance

Land ambulance

1 event per year for emergency

Air ambulance

2 event per year for emergency up to $10,000 USD

Dispatch of doctor to hotel

1 event at no cost to the insured

Telephone medical consultation

Unlimited

Dental Emergency Assistance

2 events, up to $ 3,000.00 MXN

 

Road Assistance

Towing crane service

1 event up to 100 km.

Jump start car battery

1 event at no cost to the insured

Tire change

1 event at no cost to the insured

Gasoline fill

1 event, up to 5lt no cost to the user.

Taxi delivery by emergency

1 event, up to $ 1,300.00 MXN

 

INSURANCE

Accidental Death

$150,000.00 MXN

Medical expenses per accident or illness

$50, 000.00 MXN

 

SPECIALIZED ASSISTANCE

Funeral Assistance

1 event, up to $ 25,000.00 MXN

App

App to request the assistance contained in your program, location of Xcaret parks as well as services, schedules, information and notices.

 

 

Contact

For more information or emergency assistance, please dial the following numbers :

From Mexico City:
58 09 41 55

From Cancun or National calls:
01 800 000 4155

(24 h service)

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